SERVICES & SOLUTIONS
Flexible service offerings
By way of our modular TotalSealCare service concept we meet the most diverse needs and requirements flexibly and transparently – from advisory services, engineering and various maintenance services on all installed seals, fugitive emission upgrades, right through to application-orientated training courses and custom-tailored service contracts. We help cut costs, increase plant availability and boost reliability. With our wealth of expertise and know-how in all fields of sealing technology, we combine the high quality of our products with comprehensive service offerings and long years of experience in virtually all sectors of industry and spheres of application.
The concept behind TotalSealCare is really quite simple. Its seven modules offer you everything that makes for unmatched service.
PLANT ANALYSIS & STANDARDIZATION
After establishing and analyzing all of the installed seals in a system, we develop standardization concepts based on the as-is status. The results we strive for are to reduce the number of seal types, sizes and materials used, and to improve the plant performance of the system. We advise you on codes of practice and statutory regulations, and indicate what actions need to be taken.
INSTALLATION I MODERNISATION I REPAIR
In the plant or in the service center, qualified fitters and technicians look after all the aspects of seal maintenance – installation, start-up, servicing, conversion, overhaul and repair. We record and document functionally relevant data (failure reasons and related costs). This means it is possible to evaluate seal operating times and maintenance costs on a continuous basis, thereby defining measures for extending service intervals.
Our on-site service includes the components of an overhaul service, conversions and service container. We deploy a service unit directly to your premises: equipped with the basic range of seals or a stock of seals discussed with you in advance, and staffed by qualified personnel. On-site, we assure production of the necessary gaskets, ensure that the documentation is complete and advise our customers on the selection and installation of seals. Our range of services also includes complete conversions (e.g., acc. to TA-Luft).
INSPECTION I RETROFIT I MOBILE SERVICE UNITS
Based on your individual requirements and the applicable quality regulations, we develop a concept for stock management of complete seals and spare parts. Furthermore, we optimize stocking on site or in the EagleBurgmann service center. In this way, you reduce your administration overhead and concentrate on your key operations.
OPTIMISED STOCK I INVENTORY ADMINISTRATION I CUSTOMER SPECEFIC STOCK
A team of seal specialists is responsible for rectifying process malfunctions or “bad actors”. The latest methods such as thermography or data logging are used for diagnosing critical items for the operation of the plant and for defining measures to resolve them. In our research and development centers, we perform realistic tests on test rigs or in original pumps. The objective is to extend the MTBF and to increase system reliability by individual and constructive solutions.
FALIURE ANALYSIS I DIAGNOSTICS I APPLICATION TESTING
We offer our customers specific agreements that are a customized combination of the six service modules. Whether for individual seal systems, critical process elements, specific plant units or an extensive seal service for complete plants, the modular structure of our service makes it possible to satisfy individual requirements. With our well established monitoring instrument, SEPRO, we can also record all seal-related data for documentation and evaluation purposes.